Shipping policy

Shipping Policy
Thank you for shopping at The Phantom Market! 🖤 We ship our gothic, occult, and mystical treasures worldwide so every dark soul can find their perfect piece.
Processing Time
All orders are processed within 2–5 business days after payment is confirmed. You'll receive a confirmation email once your order has been dispatched.
Estimated Delivery Times
Destination



Estimated Delivery


Australia



7–15 business days


United States & Canada



10–20 business days


United Kingdom & Europe



10–20 business days


Rest of World



14–30 business days


Please note: These are estimates and may vary due to customs processing, local postal delays, or peak periods.
Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 3–5 business days for tracking information to update after dispatch.
International Shipping & Customs
The Phantom Market ships worldwide. International orders may be subject to customs duties, taxes, or import fees charged by your country. These charges are the responsibility of the customer and are not included in our prices or shipping fees.
Lost or Delayed Packages
If your package has not arrived within the estimated timeframe, please contact us at  ThePhantomMarketam@gmail.com  and we'll do our best to help track it down.
Contact Us
Questions about your order? Reach out at  ThePhantomMarketam@gmail.com  and we'll get back to you as soon as possible.