Contact Us
Contact Us
We'd love to hear from you! Whether you have a question about an order, a product, or just want to say hi — we're here. 🖤
Get in Touch
We aim to respond to all enquiries within 1–3 business days (Monday–Friday, AEST).
Order Support
For help with an existing order, please include:
- Your order number
- Your name and email used at checkout
- A brief description of your query
This helps us find your order quickly and get you sorted as fast as possible.
Before You Email
You might find your answer faster in our policy pages:
- Shipping times & tracking → Shipping Policy
- Returns & refunds → Refund & Return Policy
- General questions → Terms of Service
We appreciate your patience and look forward to helping you find your next dark treasure. ✨